We're Here to Help

App Support

If you are seeking support, you are not alone. Below you will find answers to common questions, platform requirements, and resources to help you take the next step.

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If You Are Experiencing a Crisis

If you or someone you know is in immediate danger or experiencing a mental health emergency, please contact emergency services immediately.

🇺🇸 United States — Dial 911 🇬🇧 United Kingdom — Dial 999 🇦🇺 Australia — Dial 000 🌍 All Other Countries — Call your local authorities
Important: Sport-N-Soul is an independent platform. We are not directly affiliated with, funded by, or owned by any gambling company or gambling operator. Our platform exists solely to help people find responsible gaming tools and support resources.
Frequently Asked Questions
How do I find the right tool for me?
Start with the Build My Plan quiz on the Sport-N-Soul platform at sportnsoul.base44.app. It asks a few simple questions about your situation and recommends a personalised set of tools — whether that's a blocking app, a financial tracker, counselling, or self-exclusion. You don't have to figure it out alone.
Is my information private?
Yes. Sport-N-Soul does not share or sell your personal data. Community stories are anonymous by default and reviewed by our moderation team before going live. We are not affiliated with any gambling operator and have no interest in sharing your information with the industry.
What if I'm in crisis right now?
Please reach out to a crisis line immediately. In the US, call the National Problem Gambling Helpline at 1-800-522-4700 (available 24/7). In the UK, call GamCare on 0808 8020 133. In Australia, call Gambling Help Online on 1800 858 858. If you are in immediate danger, dial your local emergency number (911 in the US, 999 in the UK, 000 in Australia).
How do I remove a gambling app from my phone?
On iPhone: press and hold the app icon → tap Remove App → Delete App. On Android: press and hold the app icon → tap Uninstall. We also recommend pairing this with a blocking tool like Gamban or BetBlocker to prevent reinstallation — both are available through our Responsible Gaming page.
Can I use Sport-N-Soul to support a loved one?
Absolutely. The platform is designed for anyone affected by problem gambling — including family members and friends. You can explore tools on their behalf, share resources, and find community stories from people who have been through similar experiences.
How do I access the Sport-N-Soul platform?
Visit sportnsoul.base44.app on any modern smartphone or desktop browser. No app download is required — the platform runs directly in your browser. It is completely free to use.
I'm having trouble accessing the platform. What should I do?
Try clearing your browser cache, or switch to Chrome or Safari. If the issue persists, contact us at support@sport-n-soul.com and we'll help you get access as quickly as possible.
Platform Requirements
iOS Apple

Requirements for iPhone and iPad

  • iOS VersioniOS 15.0 or later
  • DevicesiPhone 8 or newer · All iPad models from 2018 onward
  • StorageMinimum 100MB free space recommended
  • InternetWi-Fi or cellular data connection required
  • BrowserSafari 15+ or Chrome for iOS
  • AccessVia web browser at sportnsoul.base44.app
Android Google

Requirements for Android phones and tablets

  • Android VersionAndroid 9.0 (Pie) or later
  • DevicesMost Android smartphones from 2019 onward
  • RAM2GB minimum · 4GB recommended
  • StorageMinimum 100MB free space recommended
  • InternetWi-Fi or mobile data required
  • BrowserChrome 90+ or Firefox for Android
  • AccessVia web browser at sportnsoul.base44.app
Still Need Help?
Support Email
US Problem Gambling Helpline
1-800-522-4700
Available 24/7 · Free & Confidential
UK GamCare Helpline
0808 802 0133
Available 24/7 · Free & Confidential
Australia Gambling Help
1800 858 858
Available 24/7 · Free & Confidential
Live Platform